A Business at a Glance
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Who We Are Sprinklr is redefining the world’s ability to make every customer experience extraordinary. We do this with our evolving enterprise software – Unified Customer Experience Management (“Unified-CXM”) – that enables customer-facing teams, from Customer Service to Marketing, to collaborate across internal silos, communicate across digital channels, and leverage AI to deliver better customer experiences at scale – all on one unified AI-based platform. Our mission is to empower companies to deliver next generation, unified engagement journeys that reimagine the customer’s experience. The world is moving from transactional to unified customer experiences. This has been driven by a shift from traditional channels, like email and phone, to an ever-expanding universe of digital channels, like messaging, chat, text and social.
| Metric | TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 |
|---|---|---|---|---|---|---|
| Revenue | 839M | 796M | 732M | 618M | 492M | 387M |
| Net Income | 113M | 122M | 51M | -56M | -111M | -39M |
| EPS | $0.41 | $0.44 | $0.18 | $-0.21 | $-0.57 | $-0.42 |
| Free Cash Flow | 142M | 72M | 63M | 21M | -39M | 4.6M |
| ROIC | 20.2% | 18.8% | 15.3% | -10.5% | -21.6% | - |
| Gross Margin | 68.7% | 72.1% | 75.5% | 73.5% | 70.0% | 68.4% |
| Debt/Equity | 0.00 | 0.08 | 0.80 | 0.87 | 0.00 | - |
| Dividends/Share | $0.00 | - | - | $0.00 | $0.00 | $0.01 |
| Operating Income | 37M | 24M | 34M | -51M | -99M | -26M |
| Operating Margin | 4.4% | 3.0% | 4.6% | -8.3% | -20.2% | -6.6% |
| ROE | 20.2% | 18.8% | 8.4% | -10.5% | -21.6% | - |
| Shares Outstanding | 260M | 276M | 286M | 265M | 196M | 92M |
| Metric | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | TTM |
|---|---|---|---|---|---|---|---|
| Income Statement | |||||||
| Revenue | 324M | 387M | 492M | 618M | 732M | 796M | 839M |
| Gross Margin | 62.0% | 68.4% | 70.0% | 73.5% | 75.5% | 72.1% | 68.7% |
| R&D | 32M | 40M | 61M | 77M | 91M | 92M | 93M |
| SG&A | 40M | 64M | 85M | 92M | 106M | 137M | 138M |
| EBIT | -36M | -26M | -99M | -51M | 34M | 24M | 37M |
| Op. Margin | -11.0% | -6.6% | -20.2% | -8.3% | 4.6% | 3.0% | 4.4% |
| Net Income | -40M | -39M | -111M | -56M | 51M | 122M | 113M |
| Net Margin | -12.3% | -10.0% | -22.6% | -9.0% | 7.0% | 15.3% | 13.4% |
| Non-Recurring | 0 | 0 | 0 | 0 | 4.3M | 2.8M | 15M |
| Returns on Capital | |||||||
| ROIC | N/M | N/A | -21.6% | -10.5% | 15.3% | 18.8% | 20.2% |
| ROE | 195.6% | N/A | -21.6% | -10.5% | 8.4% | 18.8% | 20.2% |
| ROA | N/A | N/A | -12.1% | -5.7% | 4.6% | 10.1% | 10.7% |
| Cash Flow | |||||||
| Op. Cash Flow | 19M | 7.3M | -33M | 27M | 71M | 78M | 144M |
| Free Cash Flow | 16M | 4.6M | -39M | 21M | 63M | 72M | 142M |
| Owner Earnings | 4.4M | -42M | -91M | -41M | 242K | -606K | 47M |
| CapEx | 2.6M | 2.7M | 6.1M | 6.1M | 8.5M | 5.8M | 1.6M |
| Maint. CapEx | 4.4M | 5.7M | 8.1M | 12M | 15M | 19M | 19M |
| Growth CapEx | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| D&A | 4.4M | 5.7M | 8.1M | 12M | 15M | 19M | 19M |
| CapEx/OCF | N/A | N/A | N/A | 22.8% | 12.0% | 7.5% | 1.1% |
| Capital Allocation | |||||||
| Dividends Paid | 0 | 600K | 0 | 0 | 0 | 0 | 0 |
| Dividend Yield | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Share Buybacks | 0 | 5.9M | 0 | 0 | 27M | 274M | 152M |
| Buyback Yield | 0.0% | N/A | N/A | N/A | 0.7% | 10.7% | 11.0% |
| Stock-Based Comp | 10M | 44M | 50M | 56M | 56M | 60M | 78M |
| Debt Repayment | 41M | 50M | 0 | 0 | 0 | 0 | 0 |
| Balance Sheet | |||||||
| Net Debt | 21M | N/A | -532M | N/A | N/A | -435M | -480M |
| Cash & Equiv. | 10M | N/A | 321M | 188M | 164M | 145M | 480M |
| Long-Term Debt | N/A | N/A | 0 | N/A | N/A | N/A | N/A |
| Debt/Equity | -2.18 | N/A | 0.00 | 0.87 | 0.80 | 0.08 | 0.00 |
| Interest Coverage | N/A | -4.6 | -30.5 | N/A | N/A | N/A | N/A |
| Equity | -14M | N/A | 516M | 549M | 680M | 612M | 558M |
| Total Assets | N/A | N/A | 920M | 1.0B | 1.2B | 1.2B | 1.1B |
| Total Liabilities | 7.0M | N/A | 404M | 476M | 543M | 572M | 496M |
| Intangibles | N/A | N/A | 51M | 50M | 50M | 0 | 0 |
| Retained Earnings | N/A | N/A | -442M | -497M | -475M | -626M | -763M |
| Working Capital | N/A | N/A | 410M | 404M | 493M | 337M | 292M |
| Current Assets | 9.9M | N/A | 805M | 863M | 1.0B | 854M | 736M |
| Current Liabilities | N/A | N/A | 395M | 459M | 508M | 518M | 444M |
| Per Share Data | |||||||
| EPS | -0.47 | -0.42 | -0.57 | -0.21 | 0.18 | 0.44 | 0.41 |
| Owner EPS | 0.05 | -0.46 | -0.47 | -0.15 | 0.00 | -0.00 | 0.18 |
| Book Value | -0.17 | N/A | 2.64 | 2.07 | 2.38 | 2.21 | 2.14 |
| Cash Flow/Share | 0.22 | 0.08 | -0.17 | 0.10 | 0.25 | 0.28 | 0.51 |
| Dividends/Share | 0.00 | 0.01 | 0.00 | 0.00 | N/A | N/A | 0.00 |
| Shares Out. | 84.6M | 91.8M | 195.6M | 265.4M | 285.6M | 276.4M | 260.3M |
| Valuation | |||||||
| P/E Ratio | N/A | N/A | N/A | N/A | 70.9 | 21.0 | 12.9 |
| P/FCF | N/A | N/A | N/A | 129.0 | 57.9 | 35.6 | 9.8 |
| EV/EBIT | N/A | N/A | N/A | N/A | N/A | N/A | 24.8 |
| Price/Book | N/A | N/A | 4.0 | 4.8 | 5.4 | 4.2 | 2.5 |
| Price/Sales | N/A | N/A | 6.8 | 4.6 | 5.1 | 3.4 | 1.7 |
| FCF Yield | N/A | N/A | -1.9% | 0.8% | 1.7% | 2.8% | 10.3% |
| Market Cap | 0 | N/A | 2.1B | 2.7B | 3.6B | 2.6B | 1.4B |
| Avg. Price | 0.00 | N/A | 17.06 | 10.70 | 13.05 | 9.89 | 5.33 |
| Year-End Price | 0.00 | N/A | 10.58 | 10.00 | 12.76 | 9.25 | 5.33 |
Sprinklr, Inc. passes 6 of 9 quality checks, suggesting mixed fundamentals.
Sprinklr, Inc. trades at 13.0x trailing earnings, compared to its 15-year median P/E of 46.0x, suggesting it is currently Cheap relative to its historical range. On a free-cash-flow basis, the stock trades at 5.4x vs a median of 46.8x. The company's 5-year average ROIC is 0.5% with a gross margin of 71.9%. Total shareholder yield (buybacks) is 11.0%. At current prices, the estimated annualized return to fair value is +56.0%.
Sprinklr, Inc. (CXM) has a current P/E ratio of 13.0, compared to its historical median P/E of 46.0. The stock is currently considered Cheap based on its historical valuation range.
Sprinklr, Inc. (CXM) has a 5-year average return on invested capital (ROIC) of 0.5%. This is below average and may indicate limited pricing power.
Sprinklr, Inc. (CXM) has a market capitalization of $1.4B. It is classified as a small-cap stock.
Sprinklr, Inc. (CXM) does not currently pay a regular dividend. However, the company returns capital to shareholders through share buybacks, with a buyback yield of 10.98%.
Based on historical P/E analysis, Sprinklr, Inc. (CXM) appears cheap. The current P/E of 13.0 is 72% below its historical median of 46.0. The estimated fair value CAGR (P/E method) is 52.5%.
Sprinklr, Inc. (CXM) operates in the Services-Prepackaged Software industry, within the Technology sector.
Sprinklr, Inc. (CXM) reported annual revenue of $796 million in its most recent fiscal year, based on SEC EDGAR filings.
Sprinklr, Inc. (CXM) has a net profit margin of 15.3%. This is a healthy margin.
Sprinklr, Inc. (CXM) generated $72 million in free cash flow in its most recent fiscal year. Positive free cash flow supports dividends, buybacks, and debt reduction.
Sprinklr, Inc. (CXM) has a debt-to-equity ratio of 0.08. This indicates a conservatively financed balance sheet.
Sprinklr, Inc. (CXM) reported earnings per share (EPS) of $0.44 in its most recent fiscal year.
Sprinklr, Inc. (CXM) has a return on equity (ROE) of 18.8%. This indicates the company generates strong returns for shareholders.
Sprinklr, Inc. (CXM) has a 5-year average gross margin of 71.9%. This high margin suggests strong pricing power and a potential competitive moat.
The Ledger Terminal provides 6 years of financial data for Sprinklr, Inc. (CXM), sourced directly from SEC EDGAR filings. This includes income statements, balance sheets, cash flow statements, and key financial ratios.
Sprinklr, Inc. (CXM) has a book value per share of $2.21, based on its most recent annual SEC filing.