A Business at a Glance
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eGain automates customer experience with an AI knowledge hub solution. We sell our SaaS solution to enterprises who want to improve customer experience while reducing cost, by using AI to synthesize and deliver trusted, consumable answers from a knowledge hub. We are headquartered in Sunnyvale, California, USA. We also operate in the United Kingdom and India. Industry Background According to Gartner Research, a majority of contact center agents are not satisfied with their desktop tools. Our assessment, based on more than two decades of serving clients is that good contact center agents ignore most information piled on their screens across multiple windows and tabs when they are interacting with customers. They focus on the customer conversation.
| Metric | TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 |
|---|---|---|---|---|---|---|
| Revenue | 91M | 88M | 93M | 98M | 92M | 78M |
| Net Income | 36M | 32M | 7.8M | 2.1M | -2.4M | 7.0M |
| EPS | $1.27 | $1.13 | $0.25 | $0.06 | $-0.08 | $0.21 |
| Free Cash Flow | 18M | 4.7M | 12M | 4.3M | 7.5M | 13M |
| ROIC | 40.6% | 46.3% | 8.2% | 1.4% | -4.3% | 15.9% |
| Gross Margin | 72.4% | 70.1% | 70.3% | 72.1% | 73.3% | 75.4% |
| Debt/Equity | 0.00 | 0.05 | 0.06 | 0.04 | 0.06 | 0.05 |
| Dividends/Share | $0.00 | - | - | - | - | - |
| Operating Income | 8.2M | 8.1M | 6.0M | 1.4M | -2.1M | 7.3M |
| Operating Margin | 9.0% | 9.2% | 6.4% | 1.4% | -2.3% | 9.4% |
| ROE | 40.6% | 46.3% | 13.3% | 3.4% | -4.3% | 15.1% |
| Shares Outstanding | 27M | 29M | 31M | 35M | 31M | 33M |
EGAIN Corp passes 8 of 9 quality checks, indicating strong fundamentals.
EGAIN Corp trades at 6.0x trailing earnings, compared to its 15-year median P/E of 44.1x, suggesting it is currently Cheap relative to its historical range. On a free-cash-flow basis, the stock trades at 11.7x vs a median of 37.3x. The company's 5-year average ROIC is 13.5% with a gross margin of 72.2%. Total shareholder yield (buybacks) is 4.9%. At current prices, the estimated annualized return to fair value is -0.6%.
EGAIN Corp (EGAN) has a current P/E ratio of 6.0, compared to its historical median P/E of 44.1. The stock is currently considered Cheap based on its historical valuation range.
EGAIN Corp (EGAN) has a 5-year average return on invested capital (ROIC) of 13.5%. This indicates solid capital allocation.
EGAIN Corp (EGAN) has a market capitalization of $207M. It is classified as a small-cap stock.
EGAIN Corp (EGAN) does not currently pay a regular dividend. However, the company returns capital to shareholders through share buybacks, with a buyback yield of 4.93%.
Based on historical P/E analysis, EGAIN Corp (EGAN) appears cheap. The current P/E of 6.0 is 86% below its historical median of 44.1. The estimated fair value CAGR (P/E method) is 15.2%.
EGAIN Corp (EGAN) operates in the Services-Prepackaged Software industry, within the Technology sector.
EGAIN Corp (EGAN) reported annual revenue of $88 million in its most recent fiscal year, based on SEC EDGAR filings.
EGAIN Corp (EGAN) has a net profit margin of 36.5%. This is a strong margin indicating high profitability.
EGAIN Corp (EGAN) generated $5 million in free cash flow in its most recent fiscal year. Positive free cash flow supports dividends, buybacks, and debt reduction.
EGAIN Corp (EGAN) has a debt-to-equity ratio of 0.05. This indicates a conservatively financed balance sheet.
EGAIN Corp (EGAN) reported earnings per share (EPS) of $1.13 in its most recent fiscal year.
EGAIN Corp (EGAN) has a return on equity (ROE) of 46.3%. This indicates the company generates strong returns for shareholders.
EGAIN Corp (EGAN) has a 5-year average gross margin of 72.2%. This high margin suggests strong pricing power and a potential competitive moat.
The Ledger Terminal provides 16 years of financial data for EGAIN Corp (EGAN), sourced directly from SEC EDGAR filings. This includes income statements, balance sheets, cash flow statements, and key financial ratios.
EGAIN Corp (EGAN) has a book value per share of $2.83, based on its most recent annual SEC filing.