A Business at a Glance
0 of 5 daily views used (5 remaining). Sign up free for 10 daily views, or try AAPL for a full preview.
LivePerson, Inc. (“LivePerson”, the “Company”, “we”, “our” or “us”) is a leader in digital customer conversation. Over the past two decades, consumers have made digital conversations their primary mode of communication with others. Since 1998, we have enabled meaningful connections between consumers and our customers through our platform and currently power more than one billion conversational interactions each month. These digital and artificial intelligence (“AI”)-powered conversations decrease costs and increase revenue for our brands, resulting in more convenient, personalized and content-rich journeys across the entire consumer lifecycle, and across consumer channels. Our customers’ existing investments in Generative AI and Large Language Models (“LLMs”) are fully compatible with LivePerson’s enterprise-class digital customer conversation platform (the “LivePerson Platform”).
| Metric | TTM | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Revenue | 258M | 312M | 402M | 515M | 470M | 367M |
| Net Income | -133M | -134M | -100M | -226M | -125M | -108M |
| EPS | $-26.06 | $-22.65 | $-19.20 | $-45.45 | $-27.00 | $-24.45 |
| Free Cash Flow | -37M | -40M | -48M | -111M | -42M | -8.0M |
| ROIC | -74.7% | -30.1% | -17.9% | -28.0% | -13.5% | -13.8% |
| Gross Margin | 72.2% | 70.1% | 64.5% | 64.1% | 66.6% | 71.0% |
| Debt/Equity | 0.00 | -7.83 | 12.19 | 10.87 | 1.65 | 2.22 |
| Dividends/Share | $0.00 | - | - | - | - | - |
| Operating Income | -139M | -183M | -111M | -222M | -93M | -89M |
| Operating Margin | -53.9% | -58.6% | -27.7% | -43.1% | -19.9% | -24.4% |
| ROE | 0.0% | - | -172.8% | -108.1% | -42.1% | -54.8% |
| Shares Outstanding | 12M | 6M | 5M | 5M | 5M | 4M |
LIVEPERSON INC passes 2 of 9 quality checks, indicating weak fundamentals.
The company's 5-year average gross margin is 67.3%. At current prices, the estimated annualized return to fair value is -15.7%.
LIVEPERSON INC (LPSN) has a 5-year average return on invested capital (ROIC) of -20.7%. This is below average and may indicate limited pricing power.
LIVEPERSON INC (LPSN) has a market capitalization of $35M. It is classified as a small-cap stock.
LIVEPERSON INC (LPSN) does not currently pay a regular dividend.
LIVEPERSON INC (LPSN) operates in the Services-Prepackaged Software industry, within the Technology sector.
LIVEPERSON INC (LPSN) reported annual revenue of $312 million in its most recent fiscal year, based on SEC EDGAR filings.
LIVEPERSON INC (LPSN) has a net profit margin of -43.0%. The company is currently unprofitable.
LIVEPERSON INC (LPSN) generated $-40 million in free cash flow in its most recent fiscal year. Negative free cash flow may indicate heavy investment or operational challenges.
LIVEPERSON INC (LPSN) reported earnings per share (EPS) of $-22.65 in its most recent fiscal year.
LIVEPERSON INC (LPSN) has a 5-year average gross margin of 67.3%. This high margin suggests strong pricing power and a potential competitive moat.
The Ledger Terminal provides 16 years of financial data for LIVEPERSON INC (LPSN), sourced directly from SEC EDGAR filings. This includes income statements, balance sheets, cash flow statements, and key financial ratios.
LIVEPERSON INC (LPSN) has a book value per share of $-11.36, based on its most recent annual SEC filing.