A Business at a Glance
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LIVEPERSON INC
LPSN
$18M
Mkt Cap
$1.53
+1.32%
LIVEPERSON INC (LPSN) has a 5-year average return on invested capital (ROIC) of -32.3%. This is below average and may indicate limited pricing power.
LIVEPERSON INC (LPSN) has a market capitalization of $18M. It is classified as a small-cap stock.
LIVEPERSON INC (LPSN) does not currently pay a regular dividend.
LIVEPERSON INC (LPSN) operates in the Services-Prepackaged Software industry, within the Technology sector.
LIVEPERSON INC (LPSN) reported annual revenue of $244 million in its most recent fiscal year, based on SEC EDGAR filings.
LIVEPERSON INC (LPSN) has a net profit margin of -27.6%. The company is currently unprofitable.
LIVEPERSON INC (LPSN) generated $-43 million in free cash flow in its most recent fiscal year. Negative free cash flow may indicate heavy investment or operational challenges.
LivePerson, Inc. (“LivePerson”, the “Company”, “we”, “our” or “us”) is a leader in digital customer conversation. Over the past two decades, consumers have made digital conversations their primary mode of communication with others. Since 1998, we have enabled meaningful connections between consumers and our customers through our platform and currently power more than one billion conversational interactions each month. These digital and artificial intelligence (“AI”)-powered conversations decrease costs and increase revenue for our brands, resulting in more convenient, personalized and content-rich journeys across the entire consumer lifecycle, and across consumer channels. Our customers’ existing investments in Generative AI and Large Language Models (“LLMs”) are fully compatible with LivePerson’s enterprise-class digital customer conversation platform (the “LivePerson Platform”).
| Metric | TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 |
|---|---|---|---|---|---|---|
| Revenue | 244M | 244M | 312M | 402M | 515M | 470M |
| Net Income | -67M | -67M | -134M | -100M | -226M | -125M |
| EPS | $-5.58 | $-5.58 | $-181.60 | $-9.15 | $-24.24 | $-14.40 |
| Free Cash Flow | -43M | -43M | -40M | -48M | -111M | -42M |
| ROIC | -24.6% | -51.7% | -54.5% | -14.7% | -26.1% | -14.7% |
| Gross Margin | 71.5% | 71.5% | 75.2% | 71.1% | 64.1% | 66.6% |
| Debt/Equity | 0.00 | -8.81 | -7.83 | 12.30 | 10.91 | 1.67 |
| Dividends/Share | $0.00 | $0.00 | - | - | - | - |
| Operating Income | -79M | -79M | -183M | -111M | -222M | -93M |
| Operating Margin | -32.3% | -32.3% | -58.6% | -27.7% | -43.1% | -19.9% |
| ROE | 0.0% | 120.3% | - | -172.8% | -108.1% | -42.1% |
| Shares Outstanding | 12M | 12M | 1M | 11M | 9M | 9M |
| Metric | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Income Statement | |||||||||||||
| Revenue | 210M | 239M | 223M | 219M | 250M | 292M | 367M | 470M | 515M | 402M | 312M | 244M | 244M |
| Gross Margin | 74.9% | 70.6% | 71.6% | 73.4% | 75.0% | 73.0% | 71.0% | 66.6% | 64.1% | 71.1% | 75.2% | 71.5% | 71.5% |
| R&D | 37M | 39M | 40M | 40M | 56M | 82M | 108M | 158M | 194M | 104M | 80M | 55M | 55M |
| SG&A | 40M | 37M | 43M | 43M | 46M | 57M | 61M | 77M | 121M | 91M | 80M | 44M | 44M |
| EBIT | -5.2M | -10M | -19M | -18M | -24M | -87M | -89M | -93M | -222M | -111M | -183M | -79M | -79M |
| Op. Margin | -2.5% | -4.4% | -8.7% | -8.1% | -9.5% | -29.8% | -24.4% | -19.9% | -43.1% | -27.7% | -58.6% | -32.3% | -32.3% |
| Net Income | -7.3M | -26M | -26M | -18M | -25M | -96M | -108M | -125M | -226M | -100M | -134M | -67M | -67M |
| Net Margin | -3.5% | -11.1% | -11.6% | -8.3% | -10.0% | -32.9% | -29.3% | -26.6% | -43.9% | -25.0% | -43.0% | -27.6% | -27.6% |
| Non-Recurring | 0 | 3.4M | 2.4M | 2.6M | 4.5M | 2.0M | 29M | 3.4M | 20M | 35M | 72M | 53M | 53M |
| Returns on Capital | |||||||||||||
| ROIC | -4.3% | -15.3% | -17.0% | -13.1% | -16.1% | -60.2% | -23.1% | -14.7% | -26.1% | -14.7% | -54.5% | -51.7% | -24.6% |
| ROE | -4.3% | -15.3% | -17.0% | -13.1% | -16.1% | -60.2% | -54.8% | -42.1% | -108.1% | -172.8% | N/A | 120.3% | 0.0% |
| ROA | -3.3% | -11.3% | -11.6% | -8.0% | -9.6% | -23.9% | -14.2% | -11.4% | -19.8% | -10.4% | -18.6% | -12.7% | -14.8% |
| Cash Flow | |||||||||||||
| Op. Cash Flow | 16M | 22M | 25M | 10M | 4.8M | -59M | 34M | 3.2M | -62M | -20M | -15M | -30M | -30M |
| Free Cash Flow | 5.1M | 8.9M | 12M | -7.1M | -17M | -107M | -8.0M | -42M | -111M | -48M | -40M | -43M | -43M |
| Owner Earnings | -7.3M | -7.0M | -1.1M | -11M | -24M | -120M | -55M | -94M | -204M | -86M | -79M | -67M | -67M |
| CapEx | 11M | 13M | 12M | 17M | 22M | 48M | 42M | 46M | 48M | 29M | 25M | 12M | 12M |
| Maint. CapEx | 11M | 17M | 16M | 12M | 14M | 16M | 23M | 27M | 32M | 55M | 42M | 23M | 23M |
| Growth CapEx | 0 | 0 | 0 | 5.0M | 7.8M | 31M | 19M | 18M | 16M | 0 | 0 | 0 | 0 |
| D&A | 11M | 17M | 16M | 12M | 14M | 16M | 23M | 27M | 32M | 55M | 42M | 23M | 23M |
| CapEx/OCF | 67.6% | 59.5% | 50.3% | 169.0% | 459.1% | N/A | 123.9% | 1407.5% | N/A | N/A | N/A | N/A | 0.0% |
| Capital Allocation | |||||||||||||
| Dividends Paid | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dividend Yield | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Share Buybacks | 13M | 4.2M | 10.0M | 1.7M | 1.3M | 903K | 0 | 709K | 221K | 0 | 0 | 0 | 0 |
| Buyback Yield | 1.6% | 1.1% | 2.3% | 0.3% | 0.1% | 0.0% | N/A | 0.0% | 0.0% | N/A | N/A | 0.0% | 0.0% |
| Stock-Based Comp | 12M | 12M | 9.7M | 8.9M | 15M | 44M | 66M | 70M | 110M | 12M | 22M | 14M | 14M |
| Debt Repayment | 0 | 0 | 0 | 0 | 0 | 8.6M | 12M | 0 | 0 | 0 | 7.6M | 0 | 0 |
| Balance Sheet | |||||||||||||
| Net Debt | N/A | N/A | N/A | N/A | -66M | 22M | -99M | 62M | 351M | 381M | 344M | 297M | 297M |
| Cash & Equiv. | 49M | 49M | 51M | 56M | 66M | 177M | 654M | 522M | 392M | 211M | 183M | 95M | 95M |
| Long-Term Debt | N/A | N/A | N/A | N/A | 0 | 0 | 538M | 574M | 737M | 512M | 0 | 372M | 372M |
| Debt/Equity | 0.33 | 0.37 | 0.59 | 0.66 | 0.00 | 1.34 | 2.27 | 1.67 | 10.91 | 12.30 | -7.83 | -8.81 | 0.00 |
| Interest Coverage | N/A | N/A | N/A | N/A | N/A | -8.7 | -6.1 | -2.5 | -40.3 | -22.8 | -12.6 | -2.5 | -2.5 |
| Equity | 180M | 165M | 138M | 140M | 171M | 149M | 244M | 349M | 68M | 48M | -67M | -44M | -44M |
| Total Assets | 240M | 226M | 220M | 233M | 290M | 513M | 1.0B | 1.2B | 1.1B | 836M | 608M | 455M | 455M |
| Total Liabilities | 59M | 61M | 81M | 93M | 119M | 364M | 762M | 837M | 1.0B | 787M | 675M | 499M | 499M |
| Intangibles | 33M | 25M | 17M | 12M | 14M | 12M | 11M | 86M | 78M | 62M | 15M | 13M | 13M |
| Retained Earnings | -93M | -119M | -145M | -163M | -187M | -284M | -392M | -517M | -692M | -857M | -991M | -1.1B | -1.1B |
| Working Capital | 35M | 39M | 17M | 14M | 7.9M | 108M | 540M | 413M | 282M | 54M | 91M | 15M | 15M |
| Current Assets | 94M | 94M | 92M | 103M | 122M | 278M | 749M | 636M | 533M | 322M | 231M | 137M | 137M |
| Current Liabilities | 59M | 55M | 75M | 89M | 114M | 170M | 209M | 223M | 252M | 268M | 140M | 123M | 123M |
| Per Share Data | |||||||||||||
| EPS | -1.04 | -3.76 | -3.68 | -2.56 | -3.36 | -12.24 | -13.04 | -14.40 | -24.24 | -9.15 | -181.60 | -5.58 | -5.58 |
| Owner EPS | -1.04 | -0.99 | -0.15 | -1.55 | -3.26 | -15.24 | -6.69 | -10.81 | -21.91 | -7.87 | -107.37 | -5.60 | -5.60 |
| Book Value | 25.52 | 23.50 | 19.70 | 19.71 | 22.92 | 18.92 | 29.56 | 40.26 | 7.31 | 4.38 | -91.04 | -3.70 | -3.70 |
| Cash Flow/Share | 2.22 | 3.10 | 3.49 | 1.45 | 0.64 | -7.54 | 4.07 | 0.37 | -6.67 | -1.80 | -20.46 | -2.53 | -3.70 |
| Dividends/Share | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | 0.00 | 0.00 |
| Shares Out. | 7.1M | 7.0M | 7.0M | 7.1M | 7.5M | 7.8M | 8.3M | 8.7M | 9.3M | 11.0M | 0.7M | 12.0M | 12.0M |
| Valuation | |||||||||||||
| P/E Ratio | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | -0.3 |
| P/FCF | 293.7 | 84.7 | 65.2 | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| EV/EBIT | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Price/Book | 4.4 | 2.4 | 3.1 | 4.7 | 6.5 | 16.1 | 17.2 | 7.2 | 10.3 | 6.1 | N/A | N/A | N/A |
| Price/Sales | 3.3 | 2.2 | 1.7 | 2.7 | 4.6 | 6.8 | 7.7 | 8.4 | 2.5 | 1.1 | 0.4 | N/A | 0.1 |
| FCF Yield | 0.6% | 2.2% | 2.9% | -1.1% | -1.5% | -4.5% | -0.2% | -1.7% | -15.8% | -16.4% | -47.2% | N/A | -230.9% |
| Market Cap | 796M | 400M | 425M | 659M | 1.1B | 2.4B | 4.2B | 2.5B | 701M | 296M | 85M | 0 | 18M |
| Avg. Price | 183.01 | 141.76 | 103.96 | 155.44 | 289.76 | 475.81 | 638.09 | 855.76 | 263.67 | 84.90 | 19.05 | 0.00 | 1.53 |
| Year-End Price | 211.35 | 106.65 | 113.25 | 174.00 | 279.45 | 572.55 | 952.50 | 542.70 | 141.15 | 56.55 | 14.40 | 0.00 | 1.53 |
LIVEPERSON INC passes 2 of 9 quality checks, indicating weak fundamentals.
The company's 5-year average gross margin is 69.7%. At current prices, the estimated annualized return to fair value is -15.7%.
LIVEPERSON INC (LPSN) reported earnings per share (EPS) of $-5.58 in its most recent fiscal year.
LIVEPERSON INC (LPSN) has a return on equity (ROE) of 120.3%. This indicates the company generates strong returns for shareholders.
LIVEPERSON INC (LPSN) has a 5-year average gross margin of 69.7%. This high margin suggests strong pricing power and a potential competitive moat.
The Ledger Terminal provides 17 years of financial data for LIVEPERSON INC (LPSN), sourced directly from SEC EDGAR filings. This includes income statements, balance sheets, cash flow statements, and key financial ratios.
LIVEPERSON INC (LPSN) has a book value per share of $-3.70, based on its most recent annual SEC filing.