A Business at a Glance
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Five9, Inc.
FIVN
$2.0B
Mkt Cap
$23.12
+6.32%
Five9, Inc. (FIVN) has a current P/E ratio of 51.4, compared to its historical median P/E of 44.4. The stock is currently considered Expensive based on its historical valuation range.
Five9, Inc. (FIVN) has a 5-year average return on invested capital (ROIC) of -15.1%. This is below average and may indicate limited pricing power.
Five9, Inc. (FIVN) has a market capitalization of $1.8B. It is classified as a small-cap stock.
Five9, Inc. (FIVN) does not currently pay a regular dividend. However, the company returns capital to shareholders through share buybacks, with a buyback yield of 2.82%.
Based on historical P/E analysis, Five9, Inc. (FIVN) appears expensive. The current P/E of 51.4 is 16% above its historical median of 44.4.
Five9, Inc. (FIVN) operates in the Services-Computer Processing & Data Preparation industry, within the Technology sector.
Five9, Inc. (FIVN) reported annual revenue of $1.1 billion in its most recent fiscal year, based on SEC EDGAR filings.
Five9 is a leading provider of intelligent customer experience, or CX, platform for enterprise contact centers. With a foundation in our cloud-native solution, Five9 is now evolving into an AI-native CX platform, empowering enterprises to scale seamlessly, innovate faster, and deliver enhanced customer experiences as the market opportunity continues to expand. Our reliable, secure, and scalable Intelligent CX Platform, powered by our Five9 Genius AI suite, delivers a comprehensive suite of easy-to-use applications that enable the breadth of customer service, sales, and marketing functions. We have become an established leader in the AI-powered CX market with more than 3,000 customers. We believe our end-to-end, AI-powered CX platform creates a significant advantage by orchestrating interactions across all channels throughout the customer journey. We believe there are two key industry trends driving growth in the cloud contact center market.
| Metric | TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 |
|---|---|---|---|---|---|---|
| Revenue | 1.2B | 1.1B | 1.0B | 910M | 779M | 610M |
| Net Income | 57M | 39M | -13M | -82M | -95M | -53M |
| EPS | $0.74 | $0.45 | $-0.17 | $-1.13 | $-1.35 | $-0.79 |
| Free Cash Flow | 216M | 201M | 101M | 98M | 37M | -13M |
| ROIC | 39.5% | 3.6% | -2.2% | -19.2% | -36.3% | -21.6% |
| Gross Margin | 55.3% | 55.1% | 54.2% | 52.5% | 52.8% | 55.5% |
| Debt/Equity | 0.01 | 0.09 | 0.11 | 1.48 | 2.58 | 3.97 |
| Dividends/Share | $0.00 | - | - | - | - | - |
| Operating Income | 53M | 29M | -51M | -99M | -88M | -56M |
| Operating Margin | 4.5% | 2.5% | -4.9% | -10.8% | -11.2% | -9.2% |
| ROE | 6.9% | 5.6% | -2.2% | -19.3% | -36.3% | -21.6% |
| Shares Outstanding | 77M | 88M | 75M | 72M | 70M | 67M |
| Metric | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Income Statement | |||||||||||||
| Revenue | 103M | 129M | 162M | 200M | 258M | 328M | 435M | 610M | 779M | 910M | 1.0B | 1.1B | 1.2B |
| Gross Margin | 47.0% | 53.8% | 58.7% | 58.5% | 59.6% | 59.0% | 58.5% | 55.5% | 52.8% | 52.5% | 54.2% | 55.1% | 55.3% |
| R&D | 22M | 23M | 24M | 27M | 34M | 45M | 69M | 107M | 142M | 157M | 166M | 152M | 151M |
| SG&A | 24M | 26M | 25M | 29M | 40M | 49M | 66M | 94M | 95M | 123M | 138M | 140M | 138M |
| EBIT | -36M | -21M | -6.5M | -5.7M | 7.0M | 3.3M | -12M | -56M | -88M | -99M | -51M | 29M | 53M |
| Op. Margin | -34.5% | -16.4% | -4.0% | -2.9% | 2.7% | 1.0% | -2.8% | -9.2% | -11.2% | -10.8% | -4.9% | 2.5% | 4.5% |
| Net Income | -38M | -26M | -12M | -9.0M | -221K | -4.6M | -42M | -53M | -95M | -82M | -13M | 39M | 57M |
| Net Margin | -36.6% | -20.0% | -7.3% | -4.5% | -0.1% | -1.4% | -9.7% | -8.7% | -12.2% | -9.0% | -1.2% | 3.4% | 4.9% |
| Non-Recurring | -1K | -10K | -1K | 0 | 312K | 217K | 0 | 0 | 0 | 0 | 9.9M | 800K | 800K |
| Returns on Capital | |||||||||||||
| ROIC | -80.7% | -42.8% | -22.2% | -12.6% | 9.2% | 3.3% | -5.2% | -21.6% | -36.3% | -19.2% | -2.2% | 3.6% | 39.5% |
| ROE | -194.8% | -76.0% | -41.9% | -23.2% | -0.2% | -2.7% | -17.7% | -21.6% | -36.3% | -19.3% | -2.2% | 5.6% | 6.9% |
| ROA | -43.6% | -23.9% | -11.6% | -7.7% | -0.1% | -1.0% | -5.4% | -4.7% | -7.8% | -6.0% | -0.7% | 2.1% | 3.1% |
| Cash Flow | |||||||||||||
| Op. Cash Flow | -24M | -13M | 6.8M | 11M | 39M | 51M | 67M | 29M | 89M | 129M | 143M | 226M | 242M |
| Free Cash Flow | -25M | -14M | 5.7M | 8.5M | 29M | 32M | 37M | -13M | 37M | 98M | 101M | 201M | 216M |
| Owner Earnings | -37M | -28M | -11M | -13M | -136K | -5.2M | -23M | -119M | -128M | -126M | -76M | 16M | 35M |
| CapEx | 1.0M | 1.1M | 1.1M | 2.6M | 9.3M | 19M | 30M | 42M | 52M | 31M | 42M | 25M | 26M |
| Maint. CapEx | 6.5M | 7.4M | 8.4M | 8.3M | 10M | 14M | 25M | 39M | 45M | 49M | 53M | 62M | 65M |
| Growth CapEx | 0 | 0 | 0 | 0 | 0 | 4.9M | 5.3M | 3.5M | 7.6M | 0 | 0 | 0 | 0 |
| D&A | 6.5M | 7.4M | 8.4M | 8.3M | 10M | 14M | 25M | 39M | 45M | 49M | 53M | 62M | 65M |
| CapEx/OCF | N/A | N/A | 16.5% | 23.9% | 24.0% | 37.5% | 45.2% | 145.6% | 58.8% | 24.2% | 29.6% | 11.0% | 10.6% |
| Capital Allocation | |||||||||||||
| Dividends Paid | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dividend Yield | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Share Buybacks | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 50M | 50M |
| Buyback Yield | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | 2.9% | 2.8% |
| Stock-Based Comp | 6.8M | 7.7M | 9.6M | 15M | 28M | 42M | 65M | 109M | 173M | 206M | 166M | 148M | 141M |
| Debt Repayment | 0 | 0 | 368K | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2.2M | 0 | 0 |
| Balance Sheet | |||||||||||||
| Net Debt | -27M | -21M | -12M | -24M | -95M | -48M | -636M | 221M | 185M | 64M | -938M | -627M | -712M |
| Cash & Equiv. | 58M | 58M | 58M | 69M | 82M | 78M | 220M | 91M | 181M | 143M | 363M | 232M | 724M |
| Long-Term Debt | 35M | 17M | 33M | 33M | 197M | 259M | 0 | 0 | 0 | 2.9M | 12M | 6.1M | 4.2M |
| Debt/Equity | 1.22 | 1.41 | 2.18 | 1.40 | 1.38 | 1.38 | 0.04 | 3.97 | 2.58 | 1.48 | 0.11 | 0.09 | 0.01 |
| Interest Coverage | -8.5 | -4.5 | -1.5 | -1.6 | 0.7 | 0.2 | -0.4 | -7.0 | -11.7 | -12.9 | -3.5 | 2.0 | 55.0 |
| Equity | 42M | 26M | 30M | 47M | 143M | 196M | 279M | 211M | 310M | 538M | 622M | 786M | 830M |
| Total Assets | 117M | 99M | 105M | 128M | 395M | 482M | 1.1B | 1.2B | 1.2B | 1.5B | 2.1B | 1.8B | 1.9B |
| Total Liabilities | 75M | 73M | 75M | 81M | 252M | 286M | 785M | 982M | 935M | 956M | 1.4B | 1.0B | 1.0B |
| Intangibles | 2.6M | 2.0M | 1.5M | 1.1M | 631K | 16M | 52M | 40M | 28M | 38M | 66M | 51M | 48M |
| Retained Earnings | -129M | -154M | -166M | -175M | -151M | -156M | -198M | -228M | -323M | -405M | -418M | -378M | -360M |
| Working Capital | 56M | 23M | 41M | 53M | 286M | 315M | 586M | 460M | 628M | 757M | 607M | 747M | 783M |
| Current Assets | 89M | 71M | 75M | 93M | 334M | 381M | 689M | 617M | 779M | 924M | 1.2B | 960M | 1.0B |
| Current Liabilities | 32M | 49M | 34M | 40M | 48M | 66M | 104M | 158M | 151M | 167M | 642M | 213M | 223M |
| Per Share Data | |||||||||||||
| EPS | -1.00 | -0.52 | -0.23 | -0.16 | -0.00 | -0.08 | -0.66 | -0.79 | -1.35 | -1.13 | -0.17 | 0.45 | 0.74 |
| Owner EPS | -0.99 | -0.56 | -0.22 | -0.22 | -0.00 | -0.09 | -0.35 | -1.77 | -1.83 | -1.74 | -1.01 | 0.19 | 0.46 |
| Book Value | 1.10 | 0.53 | 0.59 | 0.84 | 2.41 | 3.45 | 4.37 | 3.15 | 4.42 | 7.44 | 8.27 | 8.97 | 10.84 |
| Cash Flow/Share | -0.64 | -0.26 | 0.13 | 0.20 | 0.65 | 0.90 | 1.05 | 0.43 | 1.27 | 1.78 | 1.90 | 2.58 | 1.60 |
| Dividends/Share | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | 0.00 |
| Shares Out. | 37.8M | 49.7M | 51.6M | 56.1M | 59.2M | 56.9M | 63.8M | 67.1M | 70.1M | 72.4M | 75.3M | 87.6M | 76.6M |
| Valuation | |||||||||||||
| P/E Ratio | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | 44.4 | 31.2 |
| P/FCF | N/A | N/A | 126.8 | 166.3 | 87.1 | 118.4 | 304.9 | N/A | 125.6 | 59.1 | 30.9 | 8.7 | 8.2 |
| EV/EBIT | N/A | N/A | N/A | N/A | 368.0 | N/A | N/A | N/A | N/A | N/A | N/A | 62.6 | 20.1 |
| Price/Book | 4.2 | 16.4 | 23.9 | 30.0 | 18.6 | 19.3 | 40.3 | 42.9 | 14.8 | 10.7 | 5.0 | 2.2 | 2.1 |
| Price/Sales | 2.2 | 1.9 | 3.7 | 5.8 | 8.4 | 9.5 | 16.1 | 18.6 | 8.6 | 5.6 | 3.5 | 2.1 | 1.5 |
| FCF Yield | -14.5% | -3.3% | 0.8% | 0.6% | 1.1% | 0.8% | 0.3% | -0.1% | 0.8% | 1.7% | 3.2% | 11.5% | 12.2% |
| Market Cap | 175M | 431M | 723M | 1.4B | 2.7B | 3.8B | 11.2B | 9.1B | 4.6B | 5.8B | 3.1B | 1.8B | 1.8B |
| Avg. Price | 6.06 | 4.99 | 11.49 | 20.73 | 35.24 | 54.64 | 109.48 | 168.82 | 95.15 | 70.72 | 48.31 | 27.65 | 23.12 |
| Year-End Price | 4.62 | 8.68 | 14.03 | 25.08 | 43.21 | 66.58 | 176.16 | 134.92 | 65.55 | 79.78 | 41.42 | 19.99 | 23.12 |
Five9, Inc. passes 5 of 9 quality checks, suggesting mixed fundamentals.
Five9, Inc. trades at 51.4x trailing earnings, compared to its 15-year median P/E of 44.4x, suggesting it is currently Expensive relative to its historical range. On a free-cash-flow basis, the stock trades at 8.8x vs a median of 45.0x. The company's 5-year average gross margin is 54.0%. Total shareholder yield (buybacks) is 2.8%. At current prices, the estimated annualized return to fair value is +25.4%.
Five9, Inc. (FIVN) has a net profit margin of 3.4%. This is a modest margin.
Five9, Inc. (FIVN) generated $201 million in free cash flow in its most recent fiscal year. Positive free cash flow supports dividends, buybacks, and debt reduction.
Five9, Inc. (FIVN) has a debt-to-equity ratio of 0.09. This indicates a conservatively financed balance sheet.
Five9, Inc. (FIVN) reported earnings per share (EPS) of $0.45 in its most recent fiscal year.
Five9, Inc. (FIVN) has a return on equity (ROE) of 5.6%. This indicates moderate shareholder returns.
Five9, Inc. (FIVN) has a 5-year average gross margin of 54.0%. This high margin suggests strong pricing power and a potential competitive moat.
The Ledger Terminal provides 14 years of financial data for Five9, Inc. (FIVN), sourced directly from SEC EDGAR filings. This includes income statements, balance sheets, cash flow statements, and key financial ratios.
Five9, Inc. (FIVN) has a book value per share of $8.97, based on its most recent annual SEC filing.